Q: What are your opening hours?
A: Monday - Sunday 10am till Midnight
Q: How can I book?
A: You can book online via our website. Look in the menu above and click tickets to go to our booking page:
Email us at: firstname.lastname@example.org
Or simply call us on: 01474 536801 and speak to a member of our staff.
Q: Can I take a photo or record video in the room?
A: Don't take pictures or record videos inside the room, anyone caught doing so will be asked to delete the material and may be asked to leave the game. Also please do not reveal any of the tricks, puzzles and solution to the public. It will spoil the game and their enjoyment.
Q: What is the minimum/maximum team size?
A: Minimum is 2 players, maximum is 8 players
Q: Is there an age restriction?
A: Suitable for ages 8-11 with adult supervision, 12+ without supervision.
Q: What time should I arrive?
A: Please try to arrive 10-15 minutes before your booked session for your briefing and introduction. Your game is due to start at the exact time you have booked for. If you turn up late you may not be able to play your booked slot or have a time deducted start.
Q: Will it be just my group or will we be with other people?
A: Unlike some other escapes we operate all of our rooms as 100% private. This is your experience so if you book a room, no matter the number it will be just your group.
Q: How long does the experience last?
A: The experience will last up to 90 minutes, this consists of 75 minutes of being in the experience plus briefing and debriefing.
Q: I am pregnant, will I be ok in the room?
A: Absolutely and we won't even charge you for the extra team member! There is nothing in the room that is exerting, there are seats in the room that you can use if you need to rest while also still being part of the game. We also provide free refreshments and you can leave at any time during the game to use facilities if needed.
Q: I have claustrophobia / anxiety, will I be ok in the room?
A: This will depend per person however we believe that most people will be fine. For health and safety the door is never locked so you may exit and re-enter at anytime. If you feel claustrophobia or anxiety may be an issue we would recommend booking with a smaller group. Alternatively, you can come to us before booking and check out the room before hand to decide if you are comfortable with it.
We will always try our best to accommodate you as much as possible.
Q: Is it scary?
A: This is not a horror experience however there will be sudden noises and movements within the experience that may scare. You are never in any actual danger as Dinosaurs are not alive.